Have questions? We can help: shop@tauroproline.com +370 7 00 66066

Privacy policy


1. Website - online pet store tauroproline.com, which is available at tauroproline.com;
2. TAUROPROLINE.COM - KIKA LT, UAB, a private limited company established in the Republic of Lithuania, legal entity code - 133095117, registered office address - Baltų ave. 49B, LT-48233, Kaunas, el. email address - shop@tauroproline.com, phone number - 8 700 550 05.
3. User - any person registered on the Website (both a natural person and a legal entity);
4. Browser - any person (both a natural person and a legal entity) who has not registered with the Website and who uses the Website;
5. Services - TAUROPROLINE.COM The animal-related services offered on the Site, such as the sale and delivery of animal goods to customers and other animal-related services, may be constantly updated, supplemented or changed on the Site, and the term Services will always cover all such services. specified on the Website;
6. Account - a link to TAUROPROLINE.COM on the relevant website;
7. Partners - are considered such legal entities with which TAUROPROLINE.COM cooperates in providing Services on the Website;

8. A cookie is a small file that is sent to the device when any person visits the Website;
9. Browser - is a program for displaying web pages (webpages) on the web or personal computer;
10. "Personal data" shall mean any information relating to an individual, a data subject whose identity is known or can be directly or indirectly established by means of personal data, one or more personal, physical, physiological, psychological, economic, cultural or signs of a social nature;
11. Recipient of personal data - a legal or natural person to whom personal data is provided, including Partners;
12. "Privacy Policy" means this document, which sets out the basic rules for the collection, storage, processing and storage of personal data and other relevant information through the Website;
13. Law - the Law on the Legal Protection of Personal Data of the Republic of Lithuania;
14. Website Administrator - a person responsible for the administration of the Website;
15. "IP address" means a unique number assigned to each computer connected to the Internet, known as an Internet Protocol (IP) address. Because these numbers are usually assigned by country blocks, an IP address can often be used to identify the country where your computer is connected to the Internet.



1. The Privacy Policy of the Website provides for the basic rules for the collection, storage and processing of Personal Data and other information relevant to a person when the User and / or Browser uses the Website and orders the Services provided on the Website.
2. The Privacy Policy is intended to protect and protect the Personal and other data of the Users and / or Browsers of the Website from unauthorized use.
3. Both Users and Browsers are deemed to be aware of this Privacy Policy when they receive it by e-mail when registering on the Website or subscribing to the relevant Services. You may access this Site Document at any time on the Site, and you may download and print it from the Site itself. Users and Browsers will always be notified of any future changes and / or additions to the Privacy Policy both on the Website and by e-mail when they subscribe to the Services and / or register on the Website for the first time after such changes.
4. This Privacy Policy applies in all cases where TAUROPROLINE.COM receives Personal Data due to the User and / or Browser ordering and / or acquiring Services through the Website. Users and / or Browser should note that when they subscribe to the Services provided by TAUROPROLINE.COM Partners, the protection of their Personal Data may be subject to additional Affiliate Privacy Policies for which TAUROPROLINE.COM is not responsible. TAUROPROLINE.COM would also like to point out that the Website contains links to the websites of other persons, companies or organizations and that TAUROPROLINE.COM is not responsible for the content of such websites and / or the methods used to ensure their privacy policy. before providing any information about himself, the User and / or the Browser should read the rules, privacy policy and other documents of the respective website.
5. Persons wishing to register on the Website must provide their e-mail, a fictitious Username and password. A User Profile is created during registration. The user can adjust, complete or deactivate their profile at any time.



1. Depending on the nature of the specific Services ordered by the User and / or the Browser, the following Personal Data is collected and stored - name, surname, place of residence, telephone number, e-mail address, loyalty card number.
2. The website uses cookies:
• __zlcmid - Zendesk - cookie for live chat. Valid for 1 year.
• _gac, _ga, _gid, _gat - Google Analytics cookies for user identification. Valid for 2 years.
• admin_sid - cookie to store the administrator session ID. Valid until browsing ends.
• displayedCookiesNotification - a cookie to store information about whether a cookie acceptance message has already been displayed. Valid for 30 days.
• fbm_, fbsr_ - Facebook cookie for logging in to tauroproline.com with Facebook. Valid for 1 year.
• language - cookie to store the selected language. Valid until browsing ends.
• omnisendAnonymousID - Omnisend cookie for user identification. Valid for 1 year.
• omnisendCartProducts, omnisendSessionID - Omnisend cookie to identify the items in the cart and send repeat messages accordingly. Valid until browsing ends.
• sid - cookie to store the session identification number. Valid until browsing ends.
• sid_key - cookie to store the session ID number key. Valid until browsing ends.
• soundestID - Omnisend cookie. Gives a unique ID to each user. The information collected is intended to improve the promotional content. Valid until browsing ends.
• soundest-recovery - Omnisend cookie to identify the user.
• soundest-views - cookie from the Omnisend newsletter sending tool. The information collected is intended to improve the promotional content. Valid until browsing ends.

www.facebook.com and staticxx.facebook.com cookies:

• 2 x fr - cookie to collect information about the behavior of offline users on the website. It is used to store statistical information and to optimize offers and submit them to Facebook. Valid for 3 months.
• facebook.com and staticxx.facebook.com cookies only exist when the user is logged in to Facebook:
• 2 x c_user - a cookie used to store the Facebook account key. Valid for 3 months.
• 2 x datr - a cookie designed to store Facebook user data. Valid for 2 years.
• 2 x locale - a cookie used to store information about the user's language selection on Facebook. Valid for 7 days.
• 2 x sb - a cookie that allows the Facebook social network to display advertisements. Valid for 2 years.
• 2 x wd - a cookie used to adjust the size of the Facebook page on the user's screen. Valid for 7 days.
• 2 x xs - cookie to authenticate the user with Facebook. Valid for 3 months.

Cookies created by administrators only:

• oxadminhistory - Omnisend cookie to store pages visited by the administrator during the last login. Valid until browsing ends.
• oxidadminlanguage - a cookie designed to store the names of the language used by the administrator. Valid for 1 year.
• oxidadminprofile - a cookie to store the last used administrator profile. Valid for 1 year.


3. The User and / or the Browser expresses his / her prior voluntary consent to allow TAUROPROLINE.COM to save cookies by clicking the "I AGREE" button in the following way: "This e-shop uses cookies. The selected language or session data is stored in them. Without cookies the functionality of the store is limited. If you do not agree, click here. If you agree, click I AGREE. "
4. You can delete or block all these Cookies in your browser settings, but in this case part of the Website will not work.


TAUROPROLINE.COM uses Personal Data for the following purposes:
1. 1. Sites for ordering the Services. In order to order the Services offered on the Website, the User and / or the Browser must provide Personal Data to the extent necessary to order a specific Service.
2. 2. For the purposes of the efficient provision of the Animal Services offered on the Site. TAUROPROLINE.COM takes care that the Services offered on the Website and their ordering are efficient, as well as to prevent identity theft.
3. 3. In order to ensure continuous improvement and development of the Website Services and to provide the User and / or Browser with the best possible Service Offers, TAUROPROLINE.COM has the right to use Personal Data for marketing purposes when the User and / or Browser expresses their consent (eg, tick the appropriate box when subscribing to the newsletter, etc.).
2. For direct marketing purposes, TAUROPROLINE.COM collects the following personal data: e-mail. Consent to the use of Personal Data for marketing purposes is expressed by ticking the appropriate box.
3. All personal data collected for direct marketing and other purposes shall comply with the provisions of the Law and the General Requirements.
4. The User and / or the Browser may revoke this consent at any time by sending an e-mail to the Website Administrator shop@tauroproline.com.
5. The Site Administrator may use the IP addresses of Users and / or Browsers to administer the Site and diagnose possible malfunctions.   



1. TAUROPROLINE.COM Accounts are links to certain websites that may contain the same information as the Website, as TAUROPROLINE.COM is the manager of both the Website and the Accounts. Account users of the Website are subject to the Website, the TAUROPROLINE.COM Account, the Privacy Policy and the rules of that page, as well as this Privacy Policy and other applicable rules published on the Website by TAUROPROLINE.COM.
2. TAUROPROLINE.COM has Accounts on the following websites:
2.1. TAUROPROLINE (social network Facebook);
2.2. TAUROPROLINE (social network "Youtube").
2.3. TAUROPROLINE (social network Instagram).


1. TAUROPROLINE.COM informs that it does not transfer Personal Data to third parties located both in the Republic of Lithuania and in the countries of the European Union and other foreign countries, neither for remuneration nor for remuneration or otherwise, except in the following cases:
1.1. if there is the consent of the User and / or the Browser;
1.2. when providing the Services offered on the Website - to Partners or authorized third parties who process Personal Data on behalf of TAUROPROLINE.COM for the purposes specified in this Privacy Policy, such as making payments, ordering delivery services, etc .;
1.3. law enforcement institutions in accordance with the procedure provided for in the legal acts of the Republic of Lithuania;
1.4. if it is necessary to prevent or investigate criminal offenses.
2. TAUROPROLINE.COM's personal data processors are the following: UAB NFQ Technologies, UAB Electronic lab, UAB Kirotech, UAB Lutex.



1. The User and / or the Browser grants TAUROPROLINE.COM the right to collect, manage, process and store the User's and / or Browser's Personal Data to the extent and for the purposes set out in the Privacy Policy and other documents on the Website. The User and / or the Browser has the right to revoke his / her permission TAUROPROLINE.COM to collect, manage and process his Personal Data at any time, demand to stop collecting, processing and managing his Personal Data, delete Personal Data and delete his profile. Consent to collect, manage and process User and / or Browser Personal Data is valid only in advance. Upon receipt of such notice from the User and / or the Browser, TAUROPROLINE.COM shall immediately suspend the processing of that Personal Data, but this does not mean that TAUROPROLINE.COM must delete / destroy the Personal Data if it has grounds to store it.
2. The User and / or the Browser has the right to access their Personal Data. In order to find out what personal data TAUROPROLINE.COM has collected and from what sources, for what purposes they are processed, to which recipients they have been provided and provided, the User / Browser must contact TAUROPROLINE.COM in advance. to the email address provided in this Privacy Policy. TAUROPROLINE.COM exercises the User's and / or Browser's right to access the processed personal data within 30 calendar days from the receipt of the User's and / or Browser's request.
3. If the User and / or the Browser, having become acquainted with his / her Personal Data, determines that the Personal Data is incorrect, incomplete or inaccurate, he / she has the right to contact TAUROPROLINE.COM by requesting correction of incorrect, incomplete, inaccurate Personal Data and / or suspend the processing of such Personal Data. Personal data is corrected and deleted or their processing is suspended according to the identity of the data subject and the documents confirming his / her Personal Data. TAUROPROLINE.COM exercises the right of the User and / or the Browser to suspend the processing of personal data (or to destroy personal data) within 5 working days from the receipt of the User's and / or Browser's request.

4. TAUROPROLINE.COM retains personal data for 5 (five) years from the date of its submission, unless a different retention period is provided for in this Privacy Policy.
5. The User and / or the Browser agrees in advance that TAUROPROLINE.COM has the right to keep his / her data until the investigation of the responsible authorities is completed, if his / her data has been used for illegal activity or identity theft or other violation an investigation is carried out by the relevant law enforcement authorities if TAUROPROLINE.COM has received complaints related to the respective User and / or Browser, or if TAUROPROLINE.COM has noticed violations of the Privacy Policy and / or the rules on the Website by the respective User and / or Browser or for other legitimate purposes to store Personal Data.
6. In exercising the above rights, the User and / or the Browser may contact TAUROPROLINE.COM by e-mail. email shop@tauroproline.com.


  1. TAUROPROLINE.COM ensures that the Personal Data provided by the User and / or the Browser on the Website is protected from any illegal actions: illegal alteration, disclosure or destruction of Personal Data, identity theft, fraud and the level of protection of Personal Data complies with the legal acts of the Republic of Lithuania.
  2. The User undertakes and must store his / her login password and login name and other data. Both the User and the Browser undertake and must not disclose Personal Data to any other third party, either about themselves or about third parties, if such Third Party Personal Data was available to him, and immediately inform TAUROPROLINE.COM about visible violations.


  1. This Privacy Policy is effective as of 2018. May 20 Users and / or Browsers will be notified of any changes to the Privacy Policy on the Website and by sending notifications to the e-mail address.